CUSTOMERS SERVICE WEEK:  Seaport Immigration Boss Advocates Professionalism , Partners Port Standing Task Team 

As part of activities marking the 2022 Nigeria Immigration Service (NIS) Customers Service Week, the Comptroller Lagos Seaports/Marine Command (CIS) AS Garo, has called on personnel to embrace professionalism in the  discharge of their responsibilities.

 

 

CIS AS Garo, who  reminded officers and men of their statutory role as “Gatekeepers”, also warned against conducts that are capable of undermining the image and security of the country.

 

The Comptroller gave the warning in a statement signed by Augustus Maisor, Public Relations Officer, Lagos Seaports/Marine Command NIS, while addressing personnel from various units at the Command’s  Headquarters, Apapa.

 

While reiterating the Acting Comptroller-General’s stance on anti-corruption, CIS Garo charged personnel to be professional and transparent in the discharge of their duties.

According to him, ” We are here at the port because we have a responsibility to serve others and to ensure that our country is secure.

 

“For us to successfully execute our statutory mandate, we need the understanding of other stakeholders in the port environment. You owe it a duty, therefore, to make them understand your role”.

 

The Comptroller further hinted that the Command was working hand-in-hand with the Port Standing Task Team to ensure successful implementation of the Nigerian Port Process Manual.

 

While reminding officers and men about NIS’  membership of the Presidential Enabling Business Environment Council (PEBEC), he said erring personnel would be sanctioned accordingly.

In his words, “we cannot afford to occupy a back seat in the operationalization of the Presidential directive on Ease of doing business; knowing fully well that the Service is a member of PEBEC”.

The Seaport Command commenced a week long sensitisation of the public on its commitment to a healthy service delivery environment.

 

The Customer Service Week, with theme : “Excellent Service Delivery-A panacea for Corruption”, was flagged off on Monday, 14th February, 2022 by the Acting Comptroller-General of Immigration, Isah Jere Idris at the Service Headquarters, Abuja.

 

Among other highlights, the Command is engaging critical stakeholders, particularly vessel crews and agents of shipping companies with a view to interrogating the conduct of Immigration personnel during boarding and  clearance procedures.

To this end, handbills, questionnaires and other sensitisation materials were being distributed to the targeted segment of the public.

 

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