The Federal Airports Authority of Nigeria (FAAN) has noted public concerns and media reports suggesting the Authority intends to restrict or ban e‑hailing services such as Uber and Bolt at our airports. We wish to correct that misunderstanding.
FAAN in a statement on Thursday, explained that it has never sought to prevent passengers from using e‑hailing platforms.
It noted that E‑hailing operators provide valuable, convenient mobility to air travellers, and FAAN recognises the important role they play.
The statement pointed out “Our focus is solely to ensure activities within airport precincts meet the safety, security and operational standards required in highly regulated aviation environments.
“Airports require clear lines of operational visibility and accountability. That means commercial transport providers operating on airport land must be identifiable, their vehicles and drivers tracked, and their pick‑up activities coordinated with airport security and operations so we can respond quickly to any incident.
According to the statement “These requirements are standard safety and security measures — not a move to limit passenger choice.
“There has been confusion about FAAN’s ACHRAMS platform. ACHRAMS is an operational management and tracking tool designed to provide visibility of vehicles and concession activity inside airports. It is not an e‑hailing app and was not developed to compete with Uber, Bolt or other platforms.”
FAAN added that it has received complaints and observed operational challenges around passenger solicitation and touting at some airports, adding that to address these issues and preserve passenger experience, the Authority is engaging affected e‑hailing operators to put in place a mutually workable framework that balances convenience with airport safety, visibility and accountability requirements.
“These discussions are ongoing and constructive. They should not be interpreted as a blanket prohibition on e‑hailing services. Rather, they are intended to align e‑hailing operations with airport security and operational protocols so that passengers can continue to use these services safely and reliably.
“FAAN appreciates passengers’ concerns about any inconvenience while these matters are resolved and is actively working to conclude discussions quickly. We remain committed to collaborating with Uber, Bolt and other mobility providers to protect passengers and sustain safe, seamless airport mobility.”
